• The Delaware Valley SD uses a service from Frontline Education (formerly Aesop) that greatly simplifies the process of recording and managing absences and finding substitutes.  The Frontline Absence Management solution is available to you 24 hours a day, 7 days a week and can be accessed online, by telephone, or via the employee mobile app.

    How do I interact with Frontline?

    1. You can interact with Frontline online at https://app.frontlineeducation.com/. Here, you will be able to enter absences, check your absence schedule, update personal information, and upload your lesson plans for substitutes to view online.

    2. You can download the Frontline Education employee mobile app for free from the app store to enter and manage absences. Once the download is complete, you will need to enter the unique 4-digit invitation code provided to you in your welcome letter.

    3. You can also call Frontline toll free at 1-800-942-3767.  Simply follow the voice menu to enter and manage absences.  We recommend that you call in to check the computer recording of your name and title.  To do this, press Option 5 and follow the prompts.

    Important Notes:

    You automatically have dial-in access with the ID and PIN numbers provided in your welcome letter; however, to access the website and mobile app, you must create a Frontline ID via your personal invitation email.

    When entering an absence, you will have the option of selecting Sick Time, Personal Time, Vacation Time, Professional Time, or To Be Determined (TBD).  If selecting TBD, you must follow-up with a telephone call to Elizabeth Shomaker (570) 409-2014 after entering your absence in the system in order to finalize the entry.

    When entering an absence, please wait until you receive a confirmation number before you terminate the telephone call or close your web browser window.  Your transaction is not complete until you receive a confirmation number.

    If you have any questions, concerns, or comments, please contact Elizabeth Shomaker by telephone, (570) 409-2014 or email at eshomaker@dvsd.org.

    Resources:

          Frontline login https://app.frontlineeducation.com/

          Acquiring Forgotten Credentials

          Frontline Learning Center

    Resources for Employees:

          Employee Basic Training Video

          Employee Advanced Training Video

          QuickStart Guide for Employees: Web and Phone

          QuickStart Guide for Employees: Mobile App

    Resources for Substitutes:

          Substitute Basic Training Video

          Substitute Advanced Training Video

          QuickStart Guide for Substitutes: Web and Phone

          Substitute Guide to Automated Phone Notifications

          Substitute Guide to Jobulator Subscription Mobile App